Monday, April 12, 2010

Tow vehicle failure causes havoc!

Sunday was a nightmare for us. After our first delivery for the day of winter storage scooters into the City, our tow vehicle transmission failed as we exited the Lincoln tunnel. We blocked the right lane for about 20 minutes before a Port Authority tow truck dragged us off the Helix. I called the store and had our people start rescheduling the deliveries the same day and we will be playing catch up for weeks!

As for rescuing ourselves, we decided to split the trailer off the tow vehicle and went off to rent a pickup truck to tow the trailer back to the store. We managed to park the stricken tow vehicle legally (the Port Authority tow truck had dumped us in a bus stop next to a fire hydrant) and by 1:30pm we were back at the store and dropped off the trailer, returning the pickup to Jersey City later that day.

We expect to be up and running with deliveries again in two days. I appologise to anyone who was inconvenienced by this breakdown and we will work hard to make amands.

Alan

P.S., just heard from the repair shop..... $900+ OUCH!

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